Therapy reference for clinic staff and providers: every modality and in-office procedure with what it does, step-by-step application, typical settings, indications, cautions, charting requirements, and whether the code is timed or service-based.
Therapies are applied only on a provider's written order for that visit. If a patient reports a new symptom, increased pain, numbness, or anything that differs from the plan, stop and get the doctor or APRN before applying anything.
Timed vs. service-based
Timed codes follow the 8-minute rule: 8–23 minutes = 1 unit, 24–38 = 2 units, 39–53 = 3 units.
Timed codes require one-on-one direct contact for the minutes billed, and start/stop or total minutes charted.
Service-based codes (unattended electrical stim, mechanical traction, hot/cold packs) are billed once per visit no matter how long they run.
Never bill a therapy that was set up but not actually delivered, and never round minutes up.
14 therapies shown
Primary clinic therapies
Currently used in each clinic
Cold Laser / Low-Level Laser Therapy
PrimaryLightService-based
Also called: LLLT · Photobiomodulation · Class IV laser
Description
Coherent light absorbed by cellular chromophores to stimulate mitochondrial activity, reduce inflammatory mediators, and speed soft-tissue repair. Dosing is by joules per point and total joules per area.
Application
1Both the patient and the operator wear the protective eyewear for the device's wavelength — every session, no exceptions.
2Clean the skin; the emitter contacts the skin directly with no gel unless the device requires it.
3Follow the clinic dosing table for the treatment area — points, joules per point, total joules, and time per area.
4Hold each point for the full programmed time, then advance to the next marked point.
5Chart the area, number of points, total joules and time.
Typical settings
Follow the clinic Laser Therapy Protocols dosing table for each area
Pulsed electrical current delivered through surface electrodes to produce a muscle contraction or sensory response, used to reduce muscle spasm, manage pain, and support muscle re-education.
Application
1Confirm the ordered region and check the skin for rashes, breaks, or lotions.
2Place electrodes over or around the target muscle or painful area, following the clinic electrode-placement guide.
3Start the intensity at zero and raise it slowly until the patient feels a strong but comfortable tingle or a visible muscle contraction, whichever the order specifies.
4Set the ordered treatment time — commonly 10–15 minutes.
5Hand the patient the stop control and stay within earshot.
6At the end, reduce intensity to zero before removing pads, wipe the skin, and inspect for irritation.
7Chart the region, minutes, contraction quality or sensory level, and patient response.
Typical settings
10–15 minutes typical
Pulse rate 35–50 Hz for contraction, 80–150 Hz for sensory pain relief
On/off duty cycle per device protocol
Indications
Muscle spasm and guarding
Pain modulation
Disuse weakness / muscle re-education when ordered
Cautions & contraindications
Pacemaker or implanted electrical device
Pregnancy — avoid over abdomen and low back
Over the eyes, anterior neck, or carotid sinus
Active malignancy, DVT, or infection in the field
Broken skin or impaired sensation under the pads
Charting
Region and pad placement
Minutes
Attended vs. unattended
Patient response
Coding: 97014 / G0283 (unattended), 97032 (attended, timed) — service-based. Unattended EMS is service-based, once per visit. Only bill 97032 when a provider gives constant one-on-one attendance for the charted minutes.
Currently used in each clinic
Heat / Moist Heat Pack
PrimaryThermalService-based
Also called: Hot pack · Hydrocollator · Moist heat
Description
Superficial heat that increases local circulation, relaxes muscle guarding, and improves tissue extensibility before manual therapy or exercise. Effect is limited to about 1–2 cm of depth.
Application
1Confirm the visit order calls for heat — in the acute phase most protocols call for ice, not heat.
2Pull the pack from the hydrocollator and wrap it in a minimum of six layers of towel or a commercial cover.
3Position the patient comfortably, expose the treatment area, and place the pack over the region — never let the patient lie directly on top of it.
4Set the timer for 15–20 minutes and leave the call bell or your position within earshot.
5Check the skin at 5 minutes and again at the end. Mottled red is normal; blistering, white patches, or blotchy welts are not.
6Remove, dry the skin, and note the area treated and the time on the Daily Treatment Note.
Typical settings
15–20 minutes
6+ layers of insulation
Pack over the patient, not under
Indications
Subacute or chronic muscle spasm and stiffness
Pre-treatment warm-up before manual therapy or therapeutic exercise
Chronic myofascial pain
Cautions & contraindications
Acute injury within the first 48–72 hours (use ice unless the provider orders otherwise)
Acute swelling, bleeding, or open wounds
Impaired sensation, diabetic neuropathy, or patients who cannot report discomfort
Over an area receiving radiation therapy, or over malignancy
Charting
Region treated
Minutes applied
Patient response and skin check
Coding: 97010 — service-based. Unattended after setup. Bundled by many payers — verify before billing separately.
Currently used in each clinic
Ice / Cryotherapy
PrimaryThermalService-based
Also called: Cold pack · Cryotherapy
Description
Cold application that reduces local blood flow, inflammatory response, swelling, and pain conduction. Standard first-line thermal therapy in the acute phase.
Application
1Place a damp barrier towel between the pack and the skin.
2Apply over the injured region with the patient supported in a comfortable position.
3Time 10–15 minutes — do not exceed 20.
4Expect the cold–burn–ache–numb progression; numbness is the endpoint. Stop early for pain that keeps escalating.
5Inspect skin on removal and chart region, minutes, and response.
Typical settings
10–15 minutes
Barrier towel always
May repeat every 1–2 hours at home
Indications
Acute injury, first 48–72 hours
New flare-up or post-exercise soreness
Post-injection or post-procedure soreness when ordered
Do not apply directly over superficial nerves for prolonged periods
Charting
Region treated
Minutes applied
Patient response
Coding: 97010 — service-based. Unattended after setup. Often bundled — verify payer rules.
Currently used in each clinic
Intersegmental Traction
PrimaryMechanicalService-based
Also called: Roller table · IST
Description
A motorized table with rollers that passively mobilizes the spine, gently stretches spinal segments, and promotes relaxation of paraspinal muscles while increasing circulation to the discs and surrounding tissues.
Application
1Confirm the provider has ordered intersegmental traction for this visit.
2Help the patient lie face-up on the roller table and position them so the rollers align with the ordered spinal region.
3Set the timer for the ordered duration — commonly 10–15 minutes.
4Start the rollers at a slow, comfortable speed and ask the patient to report any sharp or radiating pain.
5Place a drape or towel over the patient for comfort and modesty.
6Stay within earshot; check on the patient at least once during the session.
7At the end, stop the table, help the patient sit up slowly, and note the region and time on the Daily Treatment Note.
Typical settings
10–15 minutes typical
Slow roller speed
Cervical or lumbar region per order
Indications
Chronic spinal stiffness and muscle guarding
Disc-related complaints as an adjunct to the care plan
Pre-adjustment relaxation and tissue warm-up
Cautions & contraindications
Acute fracture, instability, or recent spinal surgery
Severe osteoporosis or bone tumor
Radiating pain or numbness that worsens during traction
Charting
Spinal region treated
Duration
Patient response
Coding: 97012 — service-based. Unattended after setup. Billed once per visit regardless of duration.
Currently used in each clinic
Neuromuscular Reeducation
PrimaryExerciseTimed
Also called: 97112
Description
Activities that retrain movement, balance, coordination, posture, and proprioception — balance boards, stabilization, and postural retraining — rather than pure strengthening.
Application
1Set up in a safe area with a stable support the patient can grab.
2Guard the patient hands-on throughout balance or unstable-surface work.
3Cue posture and movement quality; quality beats repetitions.
4Chart the activity, what deficit it addresses, and the total one-on-one minutes.
Indications
Balance or proprioceptive deficit
Postural dysfunction
Movement-pattern retraining after injury
Cautions & contraindications
Fall risk — never leave the patient unguarded
Vertigo or dizziness
Charting
Activity performed
Deficit addressed
Total minutes
Coding: 97112 — timed. One-on-one for all billed minutes; must document the neuromuscular deficit being retrained.
Currently used in each clinic
Therapeutic Exercises
PrimaryExerciseTimed
Also called: Ther-ex · 97110
Description
Exercise prescribed to restore strength, endurance, range of motion, and flexibility, progressed in phases across the care plan from gentle range of motion to resisted strengthening.
Application
1Confirm the ordered phase and exercise list for this visit.
2Demonstrate each exercise, then watch the patient perform it and correct form before adding repetitions or resistance.
3Stay one-on-one with the patient for the exercise minutes you will bill.
4Progress only on the provider's order — do not add resistance or new movements on your own.
5Chart the exact exercises, sets, reps, resistance, and total minutes.
Typical settings
Phase 1: pain-free active range of motion
Phase 2: isometric and light band work
Phase 3: progressive resistance and endurance
Indications
Strength or endurance deficit
Restricted range of motion
Deconditioning during recovery
Cautions & contraindications
Stop for sharp pain, radiating symptoms, dizziness, or shortness of breath
Do not progress past the ordered phase
Charting
Specific exercises with sets/reps/resistance
Body part and goal addressed
Total one-on-one minutes
Coding: 97110 — timed. Direct one-on-one contact required for every billed minute. Unsupervised exercise cannot be billed as 97110.
Currently used in each clinic
Therapeutic Ultrasound
PrimarySoundTimed
Also called: US · Therapeutic US
Description
Acoustic energy delivered through a coupling medium. Continuous output produces deep heating (up to ~5 cm) for chronic tightness; pulsed output produces non-thermal effects used in subacute tissue healing.
Application
1Expose the region, apply generous gel, and set the ordered frequency, output and time.
2Choose the sound head so the treatment area is no larger than 2–3 times the head size.
3Move the head continuously in slow overlapping circles or strokes — never hold it still.
4Ask about warmth; with continuous output mild warmth is expected, sharp or aching pain is not.
5Treat 5–10 minutes per area, wipe the gel, and chart region, frequency, intensity and minutes.
Typical settings
1 MHz for deep tissue, 3 MHz for superficial
Continuous for thermal, 20–50% pulsed for non-thermal
0.5–2.0 W/cm², 5–10 minutes per area
Indications
Chronic soft-tissue tightness
Scar and adhesion pliability
Subacute tendon/ligament healing (pulsed)
Cautions & contraindications
Over the eyes, testes, or a pregnant abdomen
Over a pacemaker, implants with cement, or laminectomy site
Over malignancy, DVT, active infection, or an open growth plate
Skilled, hands-on passive movement of joints and soft tissues to improve range of motion, reduce pain, and address mechanical dysfunction. Performed by the provider; staff may set up the room and assist with positioning.
Application
1Prepare the treatment room and ensure the table height is appropriate.
2Confirm the ordered region and any precautions from the provider.
3Assist with draping so the target area is accessible while preserving modesty.
4Stay available for requests; do not perform manual therapy unless licensed to do so.
5Chart is usually completed by the provider — staff note that manual therapy was performed per order.
Typical settings
Duration varies by region and technique
Provider-directed only
Indications
Joint hypomobility
Myofascial restriction
Pain with movement
Cautions & contraindications
Acute fracture or instability
Severe osteoporosis
Recent surgery or infection in the region
Charting
Region treated
Technique if specified
Provider initials
Coding: 97140 — service-based. Provider-performed; one unit per region per day in most cases.
Therapeutic Activities
ExerciseTimed
Also called: 97530 · Functional activities
Description
Dynamic functional activities such as lifting, carrying, pushing, or sport-specific drills used to restore real-world movement capacity. Distinct from therapeutic exercise because it is goal-directed functional training.
Application
1Confirm the ordered activity and goal for the visit.
2Set up any cones, weights, bands, or props needed.
3Demonstrate the movement, then supervise the patient performing it with safe mechanics.
4Stay one-on-one for the minutes you will bill.
5Chart the activity, goal, sets/reps or distance, and total minutes.
Typical settings
One-on-one direct contact required
Progress only per provider order
Indications
Functional movement deficit
Work or sport-specific retraining
Activity intolerance
Cautions & contraindications
Stop for sharp pain, dizziness, or unsafe mechanics
Do not progress without provider approval
Charting
Specific activity
Functional goal addressed
Sets/reps or distance
Total minutes
Coding: 97530 — timed. Direct one-on-one contact required for all billed minutes.
Iontophoresis
ElectrotherapyService-based
Also called: Ionto
Description
Use of a mild electrical current to drive a topical medication through the skin into underlying tissues. Often used with anti-inflammatory agents for localized soft-tissue conditions.
Application
1Confirm the medication and ordered dose with the provider.
2Clean and dry the skin over the target area.
3Place the medication electrode over the target and the dispersive pad at the recommended distance.
4Set the current low and increase slowly until the patient feels a comfortable tingling.
5Treat for the ordered time, then remove electrodes and wipe the skin.
Low-voltage electrical stimulation used primarily for symptomatic pain relief. Often dispensed for home use with patient education, or applied in-office as an adjunct.
Application
1Confirm the ordered placement and parameters.
2Clean and dry the skin; place electrodes around or over the painful area.
3Start at zero intensity and increase until the patient reports a comfortable tingling.
4Set the timer and instruct the patient not to adjust settings without provider approval.
5For home units, document education, pad care, and troubleshooting given.
Typical settings
In-office: 10–15 minutes typical
Home: per provider order and device instructions
Indications
Chronic pain management
Acute flare-up pain modulation
Cautions & contraindications
Pacemaker or implanted device
Pregnancy — avoid over abdomen/low back
Over eyes, anterior neck, or broken skin
Charting
Electrode placement
Settings and time
Patient education if home unit dispensed
Coding: 97014 / G0283 / E0720 for home unit — service-based. In-office is service-based; home unit dispensing follows DME/supply billing rules.
Biofeedback
ElectrotherapyTimed
Also called: EMG biofeedback · Neuromuscular feedback
Description
Use of electronic monitoring to give the patient immediate information about muscle activity, often used for pelvic floor retraining, postural muscle education, or relaxation training.
Application
1Set up the device and sensors per manufacturer protocol.
2Position the patient comfortably and explain what the feedback means.
3Coach the patient through the ordered exercise or relaxation task while watching the display.
4Chart the muscle(s), goals, and total one-on-one minutes.
Typical settings
One-on-one coaching required for billed time
Sensor placement per protocol
Indications
Muscle re-education
Pelvic floor dysfunction when ordered
Relaxation training
Cautions & contraindications
Pacemaker or implanted device
Skin irritation from sensors
Charting
Muscle or region monitored
Exercise or task performed
Total minutes
Coding: 90901 / 97112 — timed. One-on-one coaching required; document the deficit being retrained.
Reference only. Settings, dosing, and code selection follow the treating provider's order and the clinic treatment protocol document.