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Browse approved procedures by topic. Some categories may not yet have seeded content in this demo.

How do I process a new patient?

New Patients · p. 8–11

How do I handle a late new patient?

New Patients · p. 8–11

What do I do for a paperwork-only visit?

New Patients · p. 10

What are the daily treatment steps?

Daily Treatment · p. 14–15

What are the case management guidelines?

Case Management · p. 15+

What do I do for an NSF (non-sufficient findings) exam?

Case Management · p. 9

How do I create a new patient in Medisoft?

Medisoft · p. 14–15

What are the daily closing procedures?

Closing Procedures · p. 14–15

How do I close out the Appointment Book (services, patient visits, and new patients)?

Closing Procedures · p. Appointment Book

What is on the Nightly Checklist?

Closing Procedures · p. Nightly Checklist

What is on the Weekly/Monthly Cleaning Checklist?

Closing Procedures · p. Weekly/Monthly Checklist

How do I do the Final Packet after a patient is released?

Case Management · p. Final Packet

How do I pink a patient when they are released from care?

Case Management · p. Patient Records

What happens on Day 2 for the Report of Findings and first adjustment?

New Patients · p. 12

What is the difference between 1st party and 3rd party coverage?

Insurance · p. Insurance/Billing

How do I verify a patient's insurance?

Insurance · p. Insurance/Billing

What are the billing codes and how do I bill Med-Pay/PIP?

Insurance · p. Insurance/Billing

How do I post a payment when a check comes in?

Insurance · p. Insurance/Billing

How do I handle a settlement reduction or write-off request?

Insurance · p. Insurance/Billing

How do I complete the Informed Consent and Patient Affidavit?

Patient Charts · p. Patient Charts

How do I complete the AOB/POA and PHI authorization forms?

Forms · p. Patient Charts

What is the Tolling Agreement and how do I witness and file forms?

Forms · p. Patient Charts

How do I keep the Travel Card and Patient Ledger (Gold) Card?

Patient Charts · p. Patient Charts

How do I maintain the New Patient Log and the Fax File?

Patient Charts · p. Patient Charts

Where does a new patient number come from?

Closing Procedures · p. New Patient Log

How do I complete a Medical Disability Statement, work/school excuse, or referral notice?

Forms · p. Patient Maintenance

What are the physical therapy minimum guidelines and the combined-time rule?

Therapy · p. Therapy

How do I set up ice, moist heat, traction, muscle stim, ultrasound, or massage?

Therapy · p. Therapy

What do I document on the Travel Card for therapy, and when do I stop and get the doctor?

Therapy · p. Therapy

What are the Appointment Book rules and ink colors?

Daily Treatment · p. Appointment Book

How do I reschedule a patient or move them between AM and PM?

Daily Treatment · p. Appointment Book

What are the Blue Sheet rules for follow-up calls?

Case Management · p. Appointment Book

What do I do for weekly closing?

Closing Procedures · p. Closing Procedures

How do I close out the month and reset the Appointment Book?

Closing Procedures · p. Closing Procedures

How do I fill out the Deposit Report?

Closing Procedures · p. Closing Procedures

What do I say on the phone to patients?

Telephone Scripts · p. Miscellaneous

How do I request and log petty cash?

Forms · p. Miscellaneous

How do I submit a check request or log a referral gift card?

Forms · p. Miscellaneous

How do I log into the cloud and Medisoft and find a patient?

Medisoft · p. Medisoft

How do I file a lien in Medisoft and the Arkansas Notice of Medical Lien?

Case Management · p. Patient Records

How is a Missouri chiropractic lien handled?

Case Management · p. Patient Records

How do I handle a request for a patient's records?

Case Management · p. Patient Records

How do I correct an error, handle a minor, or handle a transfer of care?

Patient Charts · p. 15–17, 26–34, 54–55

Which new patient forms are used only at state-line clinics?

Forms · p. 26–34