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Insurance

What are the billing codes and how do I bill Med-Pay/PIP?

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Summary

Every patient is assigned a Billing Code once all insurance is verified; the code determines how the account is billed. Initial billing goes out as soon as HICFAs are received, and weekly billing is printed and faxed each Monday.

  1. 1
    Assign a Billing Code once all sources of insurance have been verified — the code determines how the account will be billed.
  2. 2
    Codes: A = Unassigned (still verifying); 1 = Write-Offs; 2 = Collections; 3 = Professional Courtesy (PC); 4 = Phil Votaw accounts; 5 = Med-Pay/PIP; 6 = Personal Injury with Attorney; 7 = Personal Injury, no attorney/3rd party only; 9 = Coverage pending.
  3. 3
    Patients examined with no charges due to non-sufficient findings (NSF) are billing code 3; handle the account like any other patient, but change the NP exam charge to zero in Medisoft and provide no other services.
  4. 4
    Initial billing — as soon as HICFAs are received, pull the chart, copy the Assignment of Benefits/Power of Attorney, and return the original to the chart.
  5. 5
    On the copy, write the claim number and carrier name; it is submitted with the HICFAs.
  6. 6
    Copy the Confidential Patient Information, all pages of the Travel Card, and the x-ray report.
  7. 7
    Email the HICFAs, AOB/POA, CPI, Travel Card, and x-ray report to the 1st party carrier and 1st adjuster contact, cc the clinic collector, document billing in Medisoft, and file the HICFAs on the left side of the chart.
  8. 8
    Weekly billing — print and fax billing each Monday after the initial billing so payment is received timely.
  9. 9
    Copy the Travel Card only for the dates of service in the applicable billing cycle, including both Exam pages for any RE visits.
  10. 10
    Email the HICFAs and Travel Card to the same carrier/adjuster contact, cc the clinic collector, document in Medisoft, and file the HICFAs on the left side of the chart.
Citation
CA Manual, Billing Codes; Billing Procedures (Med-Pay/PIP), p. Insurance/Billing · Revised 2/9/26
Answers source the CA Manual first; the Medisoft guide is used only where the CA Manual does not cover the task.

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